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Claim was deleted - Was C-File deleted?

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Hello,

So a while back, the VA sat down to decide my claim, but the DAV rep who signed my claim was apparently no longer certified or something, so the VA erased my claim. As in, I checked E-Benefits and it was no longer there. Erased. Zero. So, I e-mailed my DAV rep (who barely even apologized) and he had me send him a new EZ claim submission form. So I did. So, my new claim is currently visible in E-Benefits, however under the "documents uploaded for this claim" tab, there is nothing there. Now, the VA is requesting documents from me about any private medical care I received. I already uploaded everything that I had. Should I try to get more, because if I don't, they'll deny me?

Also, I called the claims hotline twice, and each time was told that documents that I upload to E-Benefits for my claim are automatically entered into my C-File. How long does that take? Is it immediate? I just wanted to check here that that is the case, because I am getting ready to hit the "Request Claim Decision" button and if my C-File has been wiped and I get denied or have to wait another year, HAHAHA!

So, should I be good to go? It has only been 3 weeks since my claim was erased, and I don't have any new documentation.

Best regards,
Phil


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